How to create and use custom domain emails in cPanel
  John Mwaniki /   31 Aug 2021

How to create and use custom domain emails in cPanel

Customized professional emails with your domain name are an excellent way of branding your business.

Businesses' custom domain emails are taken with more seriousness as compared to those that use generic email addresses such as,,, etc.

In this post, I will take you through a step-by-step procedure for creating your custom domain email addresses in cPanel.

Step 1: Log in to your cPanel dashboard

Step 2: Click “Email Accounts” under the Email section

cPanel email accounts

Step 3: Click on the “ Create” button

Email accounts in cpanel


Step 4: Enter your preferred email username. The last part is completed for you so if you want to create “” you will only have to enter “john.mwaniki”.

Create a strong password for the email. Select/enter your preferred storage space for the email and click the “ Create” button.

Creating an email in cPanel


All your email accounts will be listed along with their storage space details.

List of emails in cpanel

Under each email account, there are three buttons: Check Email, Manage, and Connect Devices.

Check Email

Clicking this button allows you to access webmail which looks just like Gmail or Yahoo. It allows you to send emails, view inbox, sent, outbox, junk/spam mail, etc. Access webmail through this email does not require you to log in again.

On clicking “Check Email” you get this interface where you choose the webmail software to pen emails with:

Opening emails with roundcube

Then after clicking “Open” you are taken to this interface which looks much similar to other email clients:

Viewing emails in roundcube


You can also access webmail by typing your domainname/webmail eg. This option requires you to log in by providing the email address and password to be given access.


Clicking this button takes you to a page where you can do management for your email account such as changing of password, changing the amount of storage space for the email, disabling or enabling webmail login, etc. It is quite intuitive.

Connect Devices

This option takes you to a page where you can view the configuration details for your email to enable you to log in to your account via other mail clients/applications eg. Gmail, Microsoft office outlook, etc.

Email SMTP credentials